Privacy Policy
Last updated: 3 July 2026
This Privacy Policy explains how Aqua Om ("we", "us"), a partnership firm based in Surat, Gujarat, India, handles information in connection with the website at aquaom.co.in (the "Site"). We keep it deliberately simple, because the Site collects very little.
1. What we collect
The Site has no user accounts and no database of visitors. The only information you actively provide is through the enquiry form — your name, your phone number, and your requirement message. When you submit that form, it opens WhatsApp on your own device with a pre-filled message to our trade manager; the details are sent by you, through WhatsApp, not stored on this Site.
2. How we use it
We use the information you send only to respond to your enquiry and to supply the products or quotes you ask about. We do not sell or rent your information to anyone.
3. WhatsApp & third parties
Enquiries are delivered through WhatsApp, and our office location is shown via an embedded Google Map. Your use of those services is subject to their own privacy policies. We are not responsible for how those third parties handle data.
4. Cookies & tracking
The Site does not set advertising or tracking cookies and does not run third-party analytics that profile you. Our hosting provider may process standard technical logs (such as IP address and request time) to operate and secure the Site.
5. Data retention
Because enquiries arrive over WhatsApp and email, any messages you send are retained in those accounts for as long as needed to serve you, in line with normal business practice.
6. Your choices
You can choose not to submit the enquiry form and simply call or message us instead. To ask what information we hold about you, or to have it deleted, contact us at the address below.
7. Contact
Questions about your privacy? Email Accounts@aquaom.co.in.
